Just Privacy Policy

At Just Casino, we understand that your personal information matters, and we are fully committed to protecting it whenever you use our platform. This Privacy Policy explains how we at Just Casino collect, use, store and safeguard your data when you register, deposit, play or interact with any part of our services, including JustSport. By creating an account with us, you agree to the practices described below.

Information We Collect

We collect several categories of information to operate Just Casino safely, comply with our Curaçao Gaming Authority licence obligations, and provide you with a personalised gaming experience.

• We gather registration details such as your name, date of birth, email address, phone number and residential address when you sign up.
• We collect identity verification documents, including proof of identity and proof of address, to confirm your eligibility and residency.
• We record payment information connected to deposits and withdrawals, including card details, e-wallet data, bank transfer references and cryptocurrency wallet addresses. Our policy requires that payment methods be provably registered in your own name.
• We track your gaming activity, including wagers, deposits, withdrawals, bonus usage and Space Club loyalty points earned on slots, roulette, blackjack and baccarat.
• We log technical data such as IP address, device type, browser information and login timestamps for security and fraud-prevention purposes.
• We retain customer support communications sent to support@Just Casino.com or through LiveChat.

How We Use Your Data

Our use of your information is limited to legitimate purposes connected with running Just Casino and JustSport. We at Just use your data to verify your identity, process deposits and withdrawals, prevent fraud and money laundering, enforce our Restricted Countries Policy, and administer bonuses, promotions and the Space Club loyalty scheme. We also use your information to communicate important account notices, respond to support enquiries, and, where you have consented, send promotional offers such as the Weekly Starlight Sprint or Galactic Chooseday.

Legal Basis and Compliance

We process personal data under the laws applicable to Just Entertainment B.V., registered in Curaçao under registration number 160603, and licensed under the Curaçao Gaming Authority, licence no. OGL/2024/164/0246. Our privacy practices are designed to meet our regulatory obligations, including anti-money-laundering checks and responsible gambling monitoring. Disputes relating to data handling, like other disputes, are subject to arbitration in Curaçao under the Curaçao Civil Procedure Rules, with claims required to be filed within one year of arising.

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan and Russia. We may request Proof of Address to confirm residency, particularly for citizens of countries where bonuses are separately unavailable, such as Bulgaria, Macedonia, the Republic of Moldova, the Philippines, Sierra Leone, Spain, Belarus and Ukraine.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate Just Casino, including payment processors, identity verification providers, game providers such as Pragmatic Play, Evolution and NetEnt, regulatory authorities, and fraud-prevention services. Where intermediary banks are involved in processing bank transfers, limited data may be shared to facilitate the transaction. We require all third parties handling your data to maintain appropriate confidentiality and security standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyse site performance and deliver relevant promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect your experience at Just Casino. Further detail is available in our separate Cookie Policy.

Data Security

We at Just Casino implement technical and organisational measures to protect your data against unauthorised access, loss or misuse. Our security measures include encryption of sensitive payment data, restricted internal access controls, and ongoing monitoring for suspicious account activity. Despite these measures, no system is entirely immune to risk, and we encourage you to safeguard your own login credentials and avoid sharing your account details with anyone.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including regulatory, accounting and dispute-resolution requirements. Where your account is terminated due to a breach of our general or bonus terms, we may retain relevant records to support any investigation, legal claim or arbitration proceeding.

Your Rights

You have a number of rights regarding your personal data when using our services at Just Casino. We are committed to honouring these rights wherever legally applicable.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal and regulatory retention obligations.
• You may object to or restrict certain processing activities, including marketing communications.
• You may withdraw consent for promotional communications at any time without affecting other services we provide.

To exercise any of these rights, you can contact our support team via email at support@Just Casino.com or through LiveChat, available 24/7. We aim to respond to all verified requests promptly and in accordance with applicable data protection standards.

Children's Privacy

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed, with funds handled in accordance with our general terms.

VIP Galaxy and Loyalty Data

Where you participate in our Space Club loyalty scheme or qualify for VIP Galaxy status, we may process additional data relating to your wagering activity, tier progression and redeemable comp points to manage rewards, invitations to VIP events, and Diamond Club benefits such as weekly cashback. This data is used solely to administer the loyalty programme and is handled with the same level of care as your other personal information.

International Transfers

As an internationally operating platform offering localised editions for Canada, Australia, New Zealand, Argentina, and several European markets, we may transfer data across borders to process payments, verify identity or deliver customer support. Wherever such transfers occur, we take reasonable steps to ensure your data remains protected to a standard consistent with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. We encourage you to review this page periodically. Continued use of Just Casino after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use or protect your personal data, please reach out to our support team at support@Just Casino.com or via LiveChat, available around the clock. We at Just Casino are here to address any privacy concerns you may have.